Frequently asked questions

Check-in starts at 4:00 PM. Earlier check-in is often available and we will text you as soon as your suite is ready.

We offer free on-site parking for our guests at the front of the hotel.

We welcome your canine friends in all of our Suites except Suites 7 & 8.  We charge £15 per dog per stay to cover the extra cleaning. You can add your dog to your stay during the booking process.

You can cancel your reservation up to 2 weeks before check-in for a full refund. Terms apply.

Your suite has a full kitchen, with everything you need to make breakfast — just bring food! We even include a bottle of fresh milk and ground coffee when you arrive. If you’d like to go out for breakfast, there’s a coffee shop and two cafes on the seafront a couple of minutes’ walk away that offer breakfast in the warmer seasons.

You can! Trains run to Swansea very frequently. From the city centre, buses run about once per hour to Port Eynon. The bus stop in the village is about a 3-minute walk from the hotel. You can see the bus timetable here.